Audit finds state's tolling system needs improvement

SEATTLE (AP) — A state audit says Washington's electronic tolling system doesn't have key functions that would help it process, collect and report tolls.


A report from the state Auditor's office released Wednesday found the tolling system had a number of "missing or incomplete" functions that would help it run properly and bring in more money such as flawed transaction processing that makes it hard to collect tolls if the bill is sent to a wrong address.

The audit also found the state's Department of Transportation needs a data warehouse to evaluate and monitor the performance of the system without slowing every-day transaction processing.

The department's statewide tolling system began in 2011 and collected more than $425 million between December 2011 and June 2015.