Bar’s response to customer complaint about ‘ruined’ New Year’s Eve goes viral

INDIANAPOLIS, Ind. -- A woman suffered a heart attack during a New Year’s Eve celebration at a downtown Indianapolis bar, but a customer’s complaint about the incident has fueled a social media firestorm.

According to a manager at Kilroy’s, a 70-year-old woman suffered a heart attack while celebrating with her family.

A customer took to the bar's Facebook page to complain that the response to the incident ruined her holiday celebration. The woman said she believed someone had suffered a drug overdose and was miffed that the wait staff wasn’t attentive to her and her guests:

Chris Burton, a manager at the bar, replied to the woman’s post and clarified that the woman had not suffered a drug overdose but had a heart attack. He also offered some harsh words for the woman:

In a follow-up post, Kilroy’s said the victim survived but still has a long way to go. They also set up a GoFundMe page and encouraged customers to support her recovery.

The bar said the original poster has removed her Facebook profile and discouraged customers who were apparently attempting to locate her.