Delta Air Lines is accused of making it “difficult, if not impossible, for customers to receive any refund” as flights continue to get canceled amid the ongoing coronavirus outbreak.
A class-action complaint, filed Friday on behalf of Maryland resident Elliot Daniels and “all others similarly situated,” alleges that Delta refused to issue a monetary refund for Daniels’ twice-canceled travel plans, instead offering only the option to rebook or receive a voucher for future travel.