Enraged McDonald's manager caught on camera cursing out customer

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MUSKEGO, Wis. -- A meltdown in a McDonald's drive-thru in Wisconsin involving a customer and a store manager was caught on camera, according to WITI.

Tom Olzewski took his 9-year-old son to McDonald's on Sunday and recorded the manager's rant when he confronted the staff about slow service.

The video shows the enraged employee at the drive-thru window.

Olzewski said he asked for his money back after waiting in the drive-thru line for more than 10 minutes for a single burger. The refund request made the manager lose her cool.

"She just went ballistic right off the bat. She wasn't even willing to talk," Olzewski told WITI.

A second customer's cellphone video from inside the restaurant shows more of the exchange.



"Make your own cheeseburger! Teach your son how to cook a (expletive) hamburger!"

The owner of the franchise issued the following statement to WITI:


Olzewski, who worked at McDonald's as a teenager, said he believes the woman should be fired.

"I always thought McDonald's was a good place for kids to start off working and be mentored there properly and that, and after this incident, I wouldn't let my kids work here," said Olzewski.