INDIANAPOLIS, Ind. – Comcast is investigating after a YouTube user posted video of drivers sliding off an icy Indianapolis road that was partially blocked by a repair truck Tuesday.
The video, taken on Indianapolis' west side, according to WXIN-TV, was seen nearly 130,000 times in the 20 hours after YouTube user Amish Hacker posted it. The clip also ended up on Reddit’s front page, where it has more than 10,500 comments.
The problems started with a Comcast cable box that needed repairs after a vehicle slid off the road and hit it, according to the video description. A Comcast truck arrived to make repairs to the box and parked in the right lane. The repairman placed cones behind the truck.
However, the icy stretch of road lies just past the crest of a hill and the cones were placed on the blind side of the slope, directly behind the repair truck. The man recording the video asked a worker if he wanted to place more cones further behind the truck so drivers had more warning.
"Nope, I really don't," the worker responded. "I needs as much stuff to keep people out of the way so I don't get hit."
The worker finally said he had a couple more cones, but never put them out, according to the person filming. While slide-offs and crashes piled up during the 3:40 video, neither that worker nor a second Comcast employee changed the placement of the cones.
From the video description:
Comcast received a slew of comments about the video on Facebook and Twitter, and the company replied with a message saying they were looking into it.
“Thank you for contacting us,” the company’s Twitter account replied to one user. “We're aware of this issue and are currently working to address.”
Comcast responded to the video with a statement Wednesday from Ed Marchetti, SVP of Technical Operations: