The company is implementing a new system to protect its drivers from false claims by some customers.
JetBlue travelers who experience a qualifying delay or cancelation will get an Uber voucher in their email, limiting the need for customers to use their own money and request reimbursement.
Returning packages can get lost on anyone's to-do list. Uber wants to take the chore off your hands.
Uber is rolling out a revamped safety toolkit featuring live help from an ADT safety agent that will stay in touch with the user and contact 911 if necessary.
The report revealed Sunday revealed the extraordinary lengths Uber undertook to establish itself in nearly 30 countries.
Uber Reserve, which allows users to book rides up to 30 days in advance and automatically adjusts reservation times based on flight information, is expanding to 39 U.S. airports.
It’s the sixth annual detailing of some of the most interesting and unusual items passengers mistakenly left behind.
Uber, which had mandated masks since May of 2020, said Tuesday that both riders and drivers will no longer be required to wear them.
Both Uber and Lyft later said that surge pricing had been disabled and the companies would work to refund any customers who experienced "unintended charges."
Uber driver DaVante Williams was stranded with a teenage passenger for hours on the snowy I-95 and is being praised for going “above and beyond” to get her home safe.
The new audio recording is one of three new safety initiatives Uber is starting. The company will also roll out audible seat belt alerts and RideCheck Enhancements.
Uber and Lyft have teamed up to create a database of drivers ousted from their ride-hailing services for complaints about sexual assault and other crimes that have raised passenger-safety concerns for years.
Starting January 1st, Uber drivers in Seattle are expected to make the city's minimum wage, which is $16.69/hr. This will translate however to higher fare increases, according the Uber.
Uber has pledged 10 million free or discounted rides for those seeking to get the coronavirus vaccine, saying it wants to ensure transportation is not a barrier.
The Seattle City Council unanimously voted Tuesday on a new pay formula that forces Uber and Lyft to pay their drivers more.
Uber's CEO said the ride-hailing company could cut service in California if a rule takes effect that grants drivers the status and benefits of employees.
Uber is about to embark on a wild ride on Wall Street with the biggest and most hotly debated IPO in years.The world's leading ride-hailing service set the stage for its long-awaited arrival on the stock market by pricing its initial public offering at $45 per share late Thursday.The price is at the lower end of its targeted range of $44 to $50 per share, a decision that may have been driven by the escalating doubts about the ability of ride-hailing service's ability to make money since Uber's main rival, Lyft, went public six weeks ago.Even at the tamped-down price, Uber now has a market value of $82.4 billion — significantly more than century-old automakers General Motors and Ford Motor.Uber will face its next test Friday when its shares begin trading the New York Stock Exchange.No matter how the stock swings, the IPO has to be considered a triumph for the company most closely associated with a ride-hailing industry that has changed the way millions of people get around while also transforming the way millions of more people earn a living in the gig economy.The IPO raised another $8.1 billion for Uber as it tries to fend off rival Lyft in the U.S. and help cover the cost of giving rides to passengers at unprofitable prices.
Uber's ride-hailing service will give its U.S. passengers and drivers more leeway to pursue claims of sexual misconduct, its latest attempt to shed its reputation for brushing aside bad behavior.The shift announced Tuesday will allow riders and drivers to file allegations of rape, sexual assault and harassment in courts and mediation, rather than being locked into an arbitration hearing.The San Francisco company is also scrapping a policy requiring all settlements of sexual misconduct to be kept confidential, giving victims the choice of whether they want to make their allegations public.It's a conciliatory step from CEO Dara Khosrowshahi.
Many say self-driving cars are going to revolutionize how we get around -- and Q13 News' Matt Lorch traveled to Phoenix, Arizona to go for a ride.Several companies are testing self-driving vehicles down there right now, taking along anyone who is willing.Uber, for example, is testing the vehicles with a vehicle operator behind the wheel.
Washington state attorney general Bob Ferguson on Tuesday filed a multimillion-dollar lawsuit against Uber.Ferguson says the ride-sharing company violated the state's data breach notification law thousands of times.Uber's disclosure that hackers accessed the personal information of 57 million riders and drivers last year, a breach it didn't disclose publicly until last week, adds new potential legal woes for the already troubled company.That hack included the names and driver's license numbers of at least 10,888 Uber drivers in Washington state.“Washington law is clear: When a data breach puts people at risk, businesses must inform them,” Ferguson said. “Uber’s conduct has been truly stunning.