Summer 2024: Uber launches shuttle service for airports, concerts, games
Uber is rolling out several features this summer. One of them is a shuttle service that will help the ride share giant capitalize on the summer travel demand.
Instacart, Uber Eats team up to offer restaurant delivery
Instacart and Uber Eats have joined forces to offer restaurant delivery services to customers in the U.S.
City Council proposal could lower delivery driver minimum wage law in Seattle
Seattle City Council is considering a proposed ordinance related to app-based worker labor standards that advocates say would harm gig workers in Seattle.
Beyoncé’s 'Cowboy Carter' celebrated by Uber, Lyft with discounted rides
Beyoncé’s new album, “Act ll: Cowboy Carter," was released Friday, and Uber and Lyft are both offering limited-supply discount codes.
Uber cracking down on users who give bad ratings to get refunds
The company is implementing a new system to protect its drivers from false claims by some customers.
You might get an Uber voucher if your JetBlue flight is delayed or canceled
JetBlue travelers who experience a qualifying delay or cancelation will get an Uber voucher in their email, limiting the need for customers to use their own money and request reimbursement.
Uber is now offering to pick up and return your packages for $5
Returning packages can get lost on anyone's to-do list. Uber wants to take the chore off your hands.
Uber's new safety toolkit featuring live help from an agent
Uber is rolling out a revamped safety toolkit featuring live help from an ADT safety agent that will stay in touch with the user and contact 911 if necessary.
Uber defied taxi laws and upended workers' rights, investigative report found
The report revealed Sunday revealed the extraordinary lengths Uber undertook to establish itself in nearly 30 countries.
Uber to expand ride reservation feature at airports ahead of busy summer travel season
Uber Reserve, which allows users to book rides up to 30 days in advance and automatically adjusts reservation times based on flight information, is expanding to 39 U.S. airports.
Grandma’s teeth, pet ashes: Uber releases 2022 lost and found index
It’s the sixth annual detailing of some of the most interesting and unusual items passengers mistakenly left behind.
Lyft, Uber drop mask requirements for riders and drivers
Uber, which had mandated masks since May of 2020, said Tuesday that both riders and drivers will no longer be required to wear them.
Uber, Lyft criticized for surge pricing after Brooklyn subway shooting
Both Uber and Lyft later said that surge pricing had been disabled and the companies would work to refund any customers who experienced "unintended charges."
Uber driver stranded on I-95 buys teen passenger hotel room, offered new job
Uber driver DaVante Williams was stranded with a teenage passenger for hours on the snowy I-95 and is being praised for going “above and beyond” to get her home safe.
Uber unveils new audio recording feature during rides as part of safety enhancements
The new audio recording is one of three new safety initiatives Uber is starting. The company will also roll out audible seat belt alerts and RideCheck Enhancements.
Uber, Lyft team up to create database that exposes abusive drivers
Uber and Lyft have teamed up to create a database of drivers ousted from their ride-hailing services for complaints about sexual assault and other crimes that have raised passenger-safety concerns for years.
Uber driver wages, fare prices increase in Seattle starting January 1st
Starting January 1st, Uber drivers in Seattle are expected to make the city's minimum wage, which is $16.69/hr. This will translate however to higher fare increases, according the Uber.
Uber pledges 10 million free or discounted rides for people seeking COVID-19 vaccination
Uber has pledged 10 million free or discounted rides for those seeking to get the coronavirus vaccine, saying it wants to ensure transportation is not a barrier.
Seattle to require minimum wage for Uber, Lyft drivers
The Seattle City Council unanimously voted Tuesday on a new pay formula that forces Uber and Lyft to pay their drivers more.
Uber may shut down for months in California, CEO warns
Uber's CEO said the ride-hailing company could cut service in California if a rule takes effect that grants drivers the status and benefits of employees.