DoorDash customer info accessed in data breach, company says
DoorDash logo (Photo Illustration by Thomas Fuller/SOPA Images/LightRocket via Getty Images)
DoorDash was the victim of a recent data breach, and the hackers accessed some customers’ personal information
According to DoorDash, it happened when an employee was targeted by a "social engineering scam."
DoorDash data breach
What they're saying:
DoorDash says some users’ data was released to an unauthorized third party, but the company didn’t say how many customers were affected.
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"Importantly, no sensitive information was accessed by the unauthorized third party and we have no indication the data has been misused for fraud or identity theft at this time," DoorDash said on its website.
What data was accessed?
Dig deeper:
DoorDash says the following information was accessed by hackers:
- First and last name
- Phone number
- Email address
- Physical address
The company says no sensitive information — like Social Security numbers, bank payment cards and driver’s licenses — was released.
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The hack has been reported to law enforcement.
By the numbers:
DoorDash’s total orders rose 21% to 776 million in the July-September period, the company reported in early November.
What you can do:
Customers with questions or concerns can contact the DoorDash call center, available in English and French, at +1-833-918-8030 (toll-free) for US and Canada and +1-214-393-3293 for international callers, Monday to Friday, 6am-8pm PST, and weekends, 8am-5pm PST. Use reference code B155060 when calling.
The Source: This report includes information from DoorDash and The Associated Press.