Alaska Airlines lifts ground stop after IT outage, SEA Airport flights affected
Alaska Airlines resumes operations after ground stop, IT outage
Alaska Airlines operations are returning to normal after an IT outage forced an hours-long ground stop of all flights on Thursday.
SEATAC, Wash. - Alaska Airlines lifted a system-wide ground stop for all Alaska and Horizon Air flights after an IT outage, causing hundreds of delays and cancellations.
What we know:
The ground stop was requested around 3:30 p.m. on Thursday after there was a reported failure at Alaska's primary data center.
Alaska said the outage impacted various operations, and a temporary ground stop was issued to keep its aircraft in position.
Seattle-Tacoma International Airport
The ground stop was lifted at about 11:30 p.m. PT Thursday.
The IT outage was not a cybersecurity event, nor was it related to any other event, according to Alaska.
What we don't know:
Travelers are asked to check their flight status before heading to the airport. Alaska is offering a flexible travel policy for customers affected by the IT outage.
Since Thursday afternoon, Alaska had more than 229 flight cancellations at Seattle-Tacoma International Airport, the company said.
On Friday morning, Alaska had 83 cancellations out of Sea-Tac, according to FlightAware.
Hawaiian Airlines and SkyWest Airlines flights are not affected by the ground stop, apart from those flying into Sea-Tac.
Dig deeper:
Alaska previously issued a ground stop at SEA Airport after an IT outage on July 20. It lasted about three hours and caused hundreds of flight delays and cancellations.
Here's why Alaska Airlines requested a ground stop in Seattle
The airline expects it to take some time for overall operations to return to normal.
This is a developing story. Check back for details.
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The Source: Information in this story came from Alaska Airlines, the FAA and FOX 13 Seattle reporting.